1. What methods of payment are accepted?
A: Credit and Debit Cards Only. The correct Card Holder Name, billing address, and Zip Code registered with the credit or debit card is required.
2. What credit cards are accepted?
A: We accept all major four credit cards (Visa, Master Discover, and Amex).
3. When will my credit card be charged?
A: We pre-authorize or place a “provisional hold” on your card when you checkout online at our website. We temporarily authorize your card for the higher of 20% in addition to the item total. This additional amount will cover things like bottle deposits, final sales tax, substituted items, and any weighted items like meat and produce, whose value is not known until the order is selected. As soon as your order is picked and packed, we charge your card for exactly what was in the final order. For our online orders, the final charge typically varies from your estimated total due to variable weight items, in-store promotions, and substitutions or out-of-stock items.
At Vowell’s Marketplace We are committed to providing you with high quality fresh food and packaged goods. That’s why we guarantee your satisfaction with every product, every time. If you are dissatisfied with any item in your order, please contact us right away – we’ll either replace it with an acceptable item or refund 100% of the cost for that item. Contact our Customer Service Team using the Contact Us or Locations page.
- Returns will be issued based on original method of payment.
Services- Lottery, Bill Pay/ Gift Cards/ Stamps/ Newspapers/ Magazines/ Tobacco Products/ Alcohol:
- Refunds/Exchanges are not permitted.
- All sales are final.
Fresh product (Produce/Meat/Bakery/Deli):
Bring back the item(s) and we will be glad to process a refund or an exchange with or without a receipt.